Seminary Computing Services (SCS)

provides information technology resources for Bethany Theological Seminary and the Earlham School of Religion... (Read more...)

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    support request

    Requesting help from SCS

    Posted December 3rd, 2010 by davisry
    in

    Hello Everyone!

    In order to better serve our users, I would like to take this time to go over SCS's Request Tracking system, GLPI. This software allows the user to submit support requests to an online database designed to track and manage ongoing technical issues in the Seminary community. One of the key features of this software is it's ability to keep the user updated on any progress as it's made. It also allows SCS to catalog and archive old solutions, which can enable faster response for known issues.

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