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Passwords and other login issues

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Changing your password:

How your change your seminary password depends on what sort of account you have:

Bethany/ESR students, staff, and faculty

All password changes should be made through Earlham's Webmail (Options > Change Password). This covers all Earlham and SCS services (WebDB, Moodle, computer login, file server access, etc.).  Log into Webmail through the link above, click on "Options" at the top of the page, then click the "Change Password" link in the right column.

Academy students, Board members, friends, and others who can access Moodle but do not have @earlham.edu or @bethanyseminary.edu email accounts

Please use the seminaries' password changing tool to change your password for Moodle and other SCS services.

Help! I've forgotten my password!

You'll need to contact the SCS Helpdesk by phone or email to be issued a new password. Please give us your full name, your username, and a phone number where you can be reached. We will only give new passwords by phone or in person, not by email.

Cookies and firewalls: Common login problems

Moodle uses a "tracking cookie" to increase security. Your web browser must be set to allow cookies from our Moodle site, http://scs.earlham.edu. Follow these links for information on enabling cookies in several Windows browsers and in Safari on Mac OSX.

Moodle also needs to know where a login attempt is coming from (i.e. the "referring page" or "referrer"). Some firewalls intentionally block this information. You should be able tooverride the firewall setting for our Moodle site (http://moodle.scs.earlham.edu/) without otherwise compromising your computer's security. (Note that the address does not begin with "www"!). Consult your firewall's tech support resources for instructions.

If you use Norton Personal Firewall/Norton Internet Security The instructions for
Norton Personal Firewall 2003/2004 can be found here
(or could when we wrote this), and may help to explain the issue.

If you use a ZoneAlarm firewall

To enable cookies:

  1. Open ZoneAlarm
  2. Go to Privacy/Main
  3. Set Cookie Control to
    "Off"

To allow Moodle to see "referrer" information:

  1. Open ZoneAlarm Privacy properties
  2. On the Site List tab
    click Add button and add the site address (moodle.scs.earlham.edu) to the list
  3. Once listed, right click the site and select Options from the context menu
  4. In the Site Options property window uncheck everything on the Ad Blocking tab and then click Apply.

If you have other questions please contact the SCS Helpdesk. Whether you use the phone or email it is critical that you leave your full name and a phone number where you can be reached. Anonymous or semi-anonymous appeals for help will be ignored!

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