Seminary Computing Services (SCS)

provides information technology resources for Bethany Theological Seminary and the Earlham School of Religion... (Read more...)

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  • My Earlham mailbox is full! What can I do?

    You can request a temporary increase in your "quota", which will give you more storage space to allow you to clear out extra messages. Here's how:

    1. Log into Earlham's Webmail system with your seminary username and password.
    2. Click "Manage your quota" in the left column.
    3. Log into the quota management service with your seminary username and password.
    4. Click "Request Quota Increase" in the left column.
    5. Fill out the form as follows:
      • Set "Host" to "EMAIL (E-Mail Server)".
      • Set "Amount requested (in MB)" to a reasonable amount (SCS suggests 50).
      • Enter a "Reason", ex. "Cleaning out old email".
      • Check the "Automatically release on" box, and enter a date (SCS suggests a date about a month into the future).
    6. Click "Submit".
    7. Click "Logout".
    8. Wait for the quota increase to take effect. In most cases, your quota increase will appear within about five minutes - in WebMail, click on the "refresh folder list" in the left column, and watch the "Quota Usage" gauge to see when the new space becomes available.
    9. Delete extra email from the server! Make sure that you click the "purge" link beside the Trash mailbox to actually delete the messages - click the "refresh folder list" link if you don't see the "purge" option.

    Note:
    When you request a temporary quota increase and set an end date, your request is handled automatically by the server itself rather than by a person.

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